Privacy policy

Who we are

Bluelink Solution GH operates DELU. Contact us about privacy at info@delucrm.com.

Two kinds of data

Account data: details of the people who use DELU (name, email, phone, sign-in records). We are responsible for this data.

Business data: the customers, sales and other records a business keeps in DELU. The business is responsible for it; we process it only on its instructions to provide the service.

What we collect

• Details you give us when you sign up, contact us or book a demo.
• Billing details: plan, invoices and payment status. Card and mobile money details are handled by Paystack; we keep only a reference to them.
• Technical data: IP address, browser, and security logs, used to keep accounts safe.

Why we use it

• To provide and secure DELU, and to bill for it.
• To reply to your messages and demo requests.
• To send news and offers, only if you agreed. You can stop them any time.

Who we share it with

Service providers that help us run DELU, such as hosting, email, SMS, WhatsApp and payment providers, under contracts that protect your data. We do not sell personal data.

How we protect it

Each business’s data is kept separate, connections are encrypted, passwords are stored with strong one-way hashing, and staff access is limited and logged. Backups are encrypted.

How long we keep it

We keep account and business data while the account is active, and delete it within a reasonable time after the account is closed, unless the law requires us to keep it longer.

Your rights

You can ask to see, correct or delete your personal data, or object to marketing, by emailing us. You can also complain to the Data Protection Commission of Ghana.